Job ID: 15484
Location: Robson Square
Employment Group: Management&Professional (AAPS)
Job Category: Information Systems & Tech Classification
Department: Continuing Studies
Salary: $44,685.00 – $53,644.00 (Annual)
Full/Part Time: Full-Time
Desired Start Date: 2013/07/02
Job End Date: 2014/06/30
Possibility of Extension: Yes
The Online Learning Systems Specialist is responsible for the management, administration, and support of online learning systems as a component of one or more Certificate Programs and related educational offerings within UBC Continuing Studies Technology, Media and Professional Programs, a cost-recovery operation.
Reports directly to the Program Manager and indirectly to the Associate Director and Managing Director of the Division. Expected to work cooperatively with other Online Learning Systems Specialists, Instructional Designers, other clerical and management staff across UBC Continuing Studies, contractors, and consultants. Expected to demonstrate initiative and creativity in achieving set goals. Work will be reviewed in terms of completeness, accuracy, and timeliness.
Support and Maintenance: Provides leadership and knowledge to clients, service contractors, instructors, divisional staff, and contractors in regard to online learning technologies. Responsible for building, uploading, editing, modifying, and maintaining online courses using current learning technologies and other technologies as required. Modifies course content based on revision documentation and direction provided by instructors, divisional management, or clients. Manages regular system of course archiving. Determines file structure for all online content. Provides professional and technical support pertaining to online learning technologies.
Research and Reports: Researches and evaluates different or new online learning technologies and provides recommendations and reports to senior management. Prepares documentation and manuals for online learning projects using standard programming development techniques such as flow-charting, remarks, etc.
Communication: Provides consultation and develops creative solutions for and between online learning clients, divisional staff, and instructors. Provides online learning notification postings and/or emails of upcoming work, modifications, or outages.
Policies and Procedures: Creates time-lines and procedures to manage contracted technical support for online learning systems. Develops policies for use and management of online learning technologies. Provides quality assurance testing.
Training and Presentations: Works with instructors and contractors to produce online content. Develops and conducts training sessions and workshops for use of online learning technologies along with documentation and training manuals.
May share an office or occupy single person workstation. Must be able to handle interruptions and plan changes, and readjust priorities accordingly. Generally expected to work Monday-Friday, and to work flexible hours as program or project related events occur during evenings and on weekends.
Performs other duties related to the qualifications and requirements of the job.
Receives direct supervision from the Program Manager or designate. Will ultimately report to the Associate Director and Managing Director of the Division.
May provide supervision and guidance to support staff.
Consequence of Error/Judgement
Incorrect or poor decisions will have a significant impact on the Division’s ability to provide successful educational programs. Poor judgments could result in legal liability of the University.
Undergraduate degree in a relevant discipline. (i.e., Computer Science, Commerce or Business Administration). Minimum of one (1) year of related experience, preferably in an online learning environment, with experience in adult learning an asset. Proficiency with web design tools such as HTML, HTML5, Dreamweaver, Flash, and Photoshop. Minimum of one year experience or the equivalent combination of education and experience. Working knowledge of relational database structures, SQL, Apache, PHP and Linux. Knowledge of effective instructional design and learning technologies is preferred. Effective oral and written communication, interpersonal and organizational skills. Ability to provide supportive leadership and be a team player. Experience in a cost-recovery environment an asset. Ability to exhibit tact and diplomacy. Ability to work evenings and weekends as required.
UBC hires on the basis of merit and is committed to employment equity. All qualified persons are encouraged to apply. We especially welcome applications from members of visible minority groups, women, Aboriginal persons, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to engage productively with diverse communities. Canadians and permanent residents of Canada will be given priority.
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Job ID: 15484